Name of  Inn______________________________________Date__________________ 

BBIM Inspection Checklist 

Instructions:  Inspect each item using the inspector guide and enter the evaluation in the block provided.  Possible ratings are no deficiency, minor deficiency, major deficiency or critical deficiency.  If an item has more than one deficiency of a type, enter the number in the appropriate block. Certain items may be restricted as to the degree of deficiency that can be awarded.  A single critical deficiency or three major deficiencies will cause an inn to fail.  Three minor deficiencies in an area is the equivalent of a major deficiency.  More than ten minor deficiencies overall constitutes a critical deficiency.  Describe any deficiencies in detail and attach photo if needed to explain a failure.   Click here for a more easily printable version.

 Part A: General                                                                   OK   Minor  Major    Critical 

1.  Brochure/website describes inn accurately                 _____ ____    ____    _____

2.  Staff available when needed                                           _____ ____    ____   

3.  Guest Information:
            a. Phones/emails answered professionally           _____ ____    ____     

b. Directions provided                                        _____ ____ 

c. Confirmations provided                                  _____ ____    ____ 

4.  Special Interest Items:
            a. Pets (odors, residue, information)                    _____ ____    ____    _____ 

            b. Smoking (odors, residue)                                  _____ ____    ____    _____ 

            c. Children (controlled, info)                                 _____ ____    ____    _____ 

            d. Non-Smoking rooms                                          _____              ____ 

5.       Licenses & Insurance:
      a.  State lodging (5+ rooms)                               _____                         _____ 

b. Proof of liability insurance                              _____                         _____ 

c. Local licenses                                                _____              ____    _____           

6.  Promotes BBIM (recurring only)                               _____ ____                _____

 

Part B: Exterior                                                                    OK   Minor  Major    Critical 

1. Exterior appearance (maintenance & repair,                _____ ____    ____    _____
            paint, grounds, overall impression). 

2.  Signage (provided, condition)                                     _____ ____    ____

3.  Safety lighting                                                                _____ ____    ____    

4.  Parking                                                                            _____ ____    ____         

 

Part C: Interior Common Areas                                        OK    Minor  Major    Critical 

1. Appearance (maintenance, carpentry, furniture)          _____ ____    ____    _____ 

2. Cleanliness (dust, dirt, windows)                                   _____ ____    ____    _____ 

3. Comfort (lighting, furniture, HVAC, etc.)                      _____ ____    ____    _____ 

 

Part D: Sleeping Rooms                                                       OK    Minor  Major    Critical 

1.  Appearance (maintenance, paint, wallpaper)               _____ ____    ____    _____           

2.  Cleanliness (dust, dirt, windows,                                    _____ ____    ____    _____
        under bed, spiders) 

3.  Linens (clean, good quality & condition:                      _____ ____    ____    _____
        sheets, towels, blankets, spreads, mattress pad)  

4.  Comfort (chairs, bed, pillows. HVAC)                           _____ ____    ____    _____ 

5.  Privacy (cannot see in or enter)                                       _____                           _____ 

6.  Convenience (clothes storage, night light,                    _____ ____    ____    _____
        clock, tissue, wastebasket, desk, luggage rack) 

7.  Special interest items
            a.   No host clothes in guest rooms                          _____             ____   

  Part E:  Guest Bathrooms                                                    OK    Minor  Major  Critical 

1. Appearance (maintenance, paint, wallpaper, drips)       _____ ____    ____    _____           

2.  Cleanliness (floors, fixtures,   walls, mirrors)                   _____ ____    ____    _____ 

3.  Accessories (lights, mirrors,   soap,                                 _____ ____    ____    _____   
            drinking glasses, outlets) 

4. Convenience (nightlight, robe hooks, bathmat,              _____ ____    ____    _____
            personal space, towel rack, tissue) 

5.  Comfort (water pressure, heat, exhaust fans)                 _____ ____    ____    _____ 

6.  Special interest items:
                a.  Shared bath controls (2 or 3 rooms,                _____              ____    _____
                      privacy locks)           

 

Part F: Kitchen (Independent review only)                       OK   Minor   Major   Critical 

1. Appearance (maintenance, paint, neatness)                 _____ ____    ____    _____           

2.  Sanitation (floors, appliances, prep surfaces)               _____ ____    ____    _____ 

3.       Food safety

1. Approved dishwashing methods                          _____ ____    ____    _____

2. Refrigerator temperature (under 40 degrees)       _____ ____    ____    _____

 

Part G: Safety                                                                          OK    Minor   Major Critical 

1.  Smoke alarms (each bedroom, common areas, halls)   _____              ____    _____ 

2.  Fire extinguishers (type, reading, each floor)               _____              ____    _____ 

3.  Escape routes (number, exit signs, lighting)                 _____ ____    ____    _____ 

4.  Electrical (GFCIs, extension cords)                                 _____              ____    _____ 

5.       Pools, tubs & spas (chlorine test, GFCI,                  _____ ____    ____    _____
        warnings, condition

 

Part H:  Food & Dining                                                           OK   Minor   Major Critical

1.       Breakfast provided (full, continental,                         _____ ____    ____    _____
        cook-your-own) 

(Note: remaining items in this category reviewed by overnight only)

2.   Food (quality & quantity)                                                _____ ____    ____    _____ 

3.  Presentation (attractive, clean dishes, table cleared)    _____ ____    ____     

4.       Expected extras (early coffee, some time                    _____ ____    ____
        flexibility, dietary restrictions, snacks) 

5.       Special interest items:
  a.  Pets controlled to the greatest extent possible   _____ ____     _____ 

 

Part I:  Hospitality                                                                   OK    Minor    Major  Critical 

1.  Hosts meet personal hospitality expectations               _____ ____    ____    _____ 

2.  Provides local activity/restaurant information              _____ ____   
            (menus, schedules, assistance) 

3.  Inn-based entertainment (reading material, games,      _____ ____
            (TV, radio, etc) 

Part J: Overall Evaluation and Comments: