Special Events
- Welcome Reception in Exhibition Hall
Monday, March 5, 5:00-7:00 pm
- Trade Show
Monday, March 5, 3:00 pm through Wednesday, March 7, 12:00 pm
- State Business Meetings
Tuesday, March 6, 2:15-3:30 pm
- Banquet and Entertainment
Tuesday, March 6, 7:00-9:30 pm - extra cost item
Keynote: Travel Industry Trends
Tracy Kimberlin, Executive Director, Springfield Convention and Visitors Bureau
Keynote: Interpersonal Style Profile
Ronald l. Melchiorre, Northwest Training and Development
Technology Workshops
- Website Evaluation, Tracking, Analysis and Enhancement, Part I and II
Getting the most bang for your buck!
- Top 12 Ways to Put More Heads in Beds
Food and Style Workshops
- Recipes - When the House is Not Full
- Updating Your Decor
- Eggs by the Dozen
Marketing Workshops
- Empty Beds? Empty Wallets
Placing a dollar value on your guests
- Mining for Guests - Maestros of Marketing
Tips based on the latest demographic trends and travel industry marketing strategies from Gen Ys to Baby Boomers.
- Maximizing Non-Room Revenues
Actions innkeepers can take to increase the bottom line without increasing occupancy and operating costs.
- Pricing Rooms and Packaging
- Attracting Scrapbook Retreats to Your Inn
- PR Secrets for Savvy Innkeeping
Tips, tales, and strategies for successful PR campaigns: including print, radio, and TV.
Operations Workshops
- Planning for the Worst
Developing a plan for dangerous weather, medical emergencies, etc.
- Guest Management Systems and Software
- Time Management for Innkeepers
If there are only 24 hours in a day, then why do I work 30?
- Credit Card Disputes
How to prevent them...how to win them.
- Dealing with Challenging Guests
- Developing Public-Private Partnerships
Tapping into University resources for your benefit.
Other Conference Pages
Conference Home Page
Pre-Conference Workshops
Updated 3/7/2007
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